2013
Quality Management in Reverse LogisticsA Broad Look on Quality Issues and Their Interaction with Closed-Loop Supply Chains
Editors:
ISBN: 978-1-4471-4536-3 (Print) 978-1-4471-4537-0 (Online)
A Broad Look on Quality Issues and Their Interaction with Closed-Loop Supply Chains
Nikolaidis, Yiannis (Ed.)
2013, XII, 158 p. 40 illus., 2 in color
(gross) price
ISBN 978-1-4471-4537-0
Immediately available per PDF-download (no DRM, watermarked)
About this book
- Modeling and quantitative methods give readers the tools to improve the supply chain process
- A thorough description of QM tools and techniques allows readers to select those that are appropriate to their needs
- Discussion of reverse logistics enables readers to apply this new scope to their work
The concepts of Quality Management (QM) have been used for a long time by manufacturing companies to ensure customers receive a constant and high quality level of products. But what happens with remanufactured or refurbished products?
Quality Management in Reverse Logistics: A Broad Look on Quality Issues and Their Interaction with Closed-Loop Supply Chains discusses the new, promising area of QM and Reverse Logistics interaction. More specifically, it examines and evaluates a number of QM tools and techniques, which can be applied in practice in order to understand, review and improve any closed-loop supply chain process.
Modeling and quantitative methods that can be used by students, practitioners and academics in the Reverse Logistics industry are described. The readers will broaden their scope of thinking in the area of Reverse Logistics, where Quality Management can be applied.
Yiannis Nikolaidis earned his PhD from the Department of Mechanical Engineering, Polytechnic School, Aristotle University of Thessaloniki in 2001. He is currently an assistant professor at University of Macedonia, where his main research area is Quality Management (QM) which contributes greatly to the improvement of product and service quality and to the reduction of quality costs not only of forward manufacturing processes but also of reverse logistics.