【作者(必填)】
Silvia Cantarelloa, Roberto Filippinia & Anna Nosellaa*
【文题(必填)】
Linking human resource management practices and customer satisfaction on product quality
【年份(必填)】
The International Journal of Human Resource Management, Volume 23, Issue 18, 2012  
【全文链接或数据库名称(选填)】
http://www.tandfonline.com/doi/abs/10.1080/09585192.2012.665064#preview