Shedding the idiom of the sociologist, Smith inquires directly into the actualities of peoples' lives. Her critical investigations of postmodernism, political correctness, university politics, and SNAF (the Standard North American Family) draw on metaphors and examples from a stimulating range of autobiographical, theoretical, historical, political, and humorous resources. Out of an abstract encounter with Bakhtin, for example, comes an analysis of a child learning to name a bird, and a new way of seeing the story of Helen Keller. In introducing a radically innovative approach to the sociology of discourse, even the most difficult points are addressed through ordinary scenes of mothers, cats, and birds, as well as scientists, pulsars, and cell microscopes.