哈佛商业评论（2018）-人+机器：人工智能时代重新勾画工作（英文版）

Human + Machine_ Reimagining Work in the Age of AI-Harvard Business Review Press (2018)

CONTENTS
Introduction
What’s Our Role in the Age of AI?
PART ONE
Imagining a Future of Humans + Machines . . . Today
1. The Self-Aware Factory Floor
AI in Production, Supply Chain, and Distribution
2. Accounting for Robots
AI in Corporate Functions
3. The Ultimate Innovation Machine
AI in R&D and Business Innovation
4. Say Hello to Your New Front-Office Bots
AI in Customer Service, Sales, and Marketing
PART TWO
The Missing Middle
Reimagining Processes with AI
Part Two Introduction
5. Rearing Your Algorithms Right
Three Roles Humans Play in Developing and
Deploying Responsible AI
6. Super Results from Everyday People
Three Ways AI Unleashes New Levels of
Productivity
7. A Leader’s Guide to Reimagining Process
Five Steps to Getting Started
8. Extending Human + Machine Collaboration
Eight New Fusion Skills for an AI Workplace
Conclusion
Creating Your Future in the Human + Machine Era
Postscript