【作者(必填)】Jintao Wu，Junsong Chen，Honghui Chen，Wenyu Dou，Dan Shao

【文题(必填)】What to say on social media and how : Effects of communication style and function on online customer engagement in China

【年份(必填)】2019

【全文链接或数据库名称(选填)】https://scholars.cityu.edu.hk/en/publications/publication(c9400c7d-cd61-47e3-8b67-941da9d5f6a6).html