Topic Summary

This topic contains relevant information on how to:

Use informal performance assessments and feedback as part of your regular interactions with your employees

Prepare for a formal performance meeting with a direct report

Document a performance meeting

Create a development plan with the employee

About the Mentor

Kathleen Jordan, Ph.D.

Kathleen Jordan, Ph.D. is a leadership coach and organization development consultant who has worked extensively with large organizations in telecommunications, financial services, health care and government. Her clients include AT&T, US West, Mitel Corporation, the Naval Undersea Warfare Center, and the University of Washington Medical Center. She has written articles for such publications as Harvard Management Update, Harvard Business Review, and Design Management Journal. Kathleen is also the collaborating writer, with authors Doug Lennick and Fred Kiel, Ph.D. for Moral Intelligence: The Key to Leadership Effectiveness and Business Performance (to be published by Financial Times Prentice Hall, Spring 2005.)