Principles and Tools for Supply Chain Management，Scott Webster About the book Webster's Principles and Tools of Supply Chain Management provides a basic introduction to the concepts and tools of supply chain management and delivers an optimal balance of descriptive and analytical material. The book is divided into three parts: Foundation; Principles and Tools; and Synthesis. Part 1 introduces the basic concepts of supply chain management-concepts that are referred to and expanded upon in subsequent chapters; Part 2 focuses on the application of supply chain concepts within the context of particular supply chain activities (i.e. buy, make, move, store, or sell); Part 3, consisting of a single chapter, offers a macro perspective of supply chain management. It reconstructs and synthesizes earlier content while taking a "step back" to review and consider the entire system. A case study is included at the end of each chapter. Some of these cases focus on technology. Chapters that introduce analytical models begin with simple analyses and introduce added complexity and realism as the chapter progresses, thereby offering instructors flexibility with respect to the degree of analytical rigor that they are able to require of their students Table of contents

PART ONE FOUNDATION 1 Introduction: Operations and Supply Chain Management 2 Information Technology: ERP Systems, SCA Systems, and E-Commerce 3 Supply Chain Foundations: System Slack and Related Concepts PART TWO PRINCIPLES AND TOOLS 4 Demand Management: Processing, Influencing, and Anticipating Demand 5 Supply Management: Trends, Technologies, and Tactics 6 Inventory Management I: Deterministic Analysis 7 Inventory Management II: Stochastic Analysis 8 Capacity Management: Analysis and Psychology 9 Production Management: Flow Control and Scheduling 10 Transportation Management: Elements and Insights Supplement A Diagnostic Analysis Illustration Supplement B International Transportation: Services and Legal Requirements 11 Quality Management: Tools for Process Improvement Supplement Creative Problem Solving: Strategies and Pitfalls PART THREE SYNTHESIS 12 Supply Chain Strategy: Frameworks and Synthesis Appendix 1 Principles of Nature: Insights into Human and System Behavior Appendix 2 Linchpin of E-Commerce: Basics of Encryption and Digital Signatures Appendix 3 Summary of Notation and Formulas Appendix 4 Standard Normal Probability and Unit Normal Loss Table References Index

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