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The International Bank for Reconstruction and Development/ THE WORLD BANK,Consulting Services Manual: A Comprehensive Guide to Selection of Consultants
ABBREVIATIONS AND ACRONYMS ix
INTRODUCTION xi
1 CONSULTING SERVICES 1
1 1 Background 1
1 2 Types of Consulting Services 2
Notes 2
2 CONSULTANTS 3
2 1 Main Considerations 3
2 2 Consulting Organizations 3
2 3 Particular Types of Consultants 4
2 4 Evolution of the Consulting Services Industry 6
Notes 8
3 GENERAL POLICIES AND PRINCIPLES IN THE USE OF CONSULTANTS 9
3 1 Main Considerations in the Selection of Consultants 9
3 2 Eligibility 10
3 3 Use of National Capacity 10
3 4 Associations between Consultants 11
3 5 Property 13
3 6 Misprocurement 13
3 7 Handling of Complaints 13
3 8 Information to Consultants 14
3 9 Consultants Selected and Engaged by the Bank 15
Notes 15
4 CONFLICT OF INTEREST 17
4 1 Main Considerations 17
4 2 Bank Policy 17
4 3 Categories of Conflicts of Interest 17
4 4 Prevention of Conflicts of Interest 19
4 5 Utility Management Contracts 22
4 6 Partnerships 22
4 7 Consultants Engaged by the Bank 22
Notes 23
5 FRAUD AND CORRUPTION 25
5 1 General Considerations 25
5 2 Most Common Corrupt Practices 25
5 3 Sources of Allegations 26
5 4 Investigations and Sanctions by the Bank 27
5 5 Prevention of Corrupt Practices 27
Notes 29
6 TRANSFER OF KNOWLEDGE IN CONSULTANT CONTRACTS 31
6 1 Main Considerations 31
6 2 On-the-Job Training of Borrower Staff 31
6 3 Stand-Alone Training 32
6 4 Twinning of Organizations 32
Notes 33
7 FINANCING CONSULTING SERVICES 35
7 1 Introduction 35
7 2 Reimbursable Funds 35
7 3 Grants and Trust Funds 36
7 4 Disbursements and Suspension of Disbursements 37
7 5 Cofinancing of Consulting Services 37
Notes 38
8 THE ROLE OF THE BANK 39
8 1 Main Considerations 39
8 2 Prior Review 39
8 3 Post Review 41
8 4 Assistance to Borrowers 41
Notes 42
9 THE SELECTION PROCESS AND SELECTION METHODS 43
9 1 Steps in the Selection Process 43
9 2 General Criteria for Selection Procedures 43
9 3 Selection Methods 44
9 4 Selection of Particular Types of Consultants 50
9 5 Time Schedule of the Selection Process 52
Notes 52
10 DEVELOPING THE TERMS OF REFERENCE 55
10 1 Main Considerations 55
10 2 Drafting Terms of Reference 55
10 3 Outline of the Terms of Reference 56
Notes 59
11 ESTIMATING COST AND BUDGET 61
11 1 Main Considerations 61
11 2 Estimating Cost Components 62
Notes 64
12 SETTING THE EVALUATION CRITERIA 67
12 1 Main Considerations 67
12 2 Specific Experience 69
12 3 Methodology and Work Plan 69
12 4 Qualifications and Competence of Key Staff 71
12 5 Transfer of Knowledge (Training) 73
12 6 National Participation 73
12 7 The Point System 73
12 8 Evaluation Criteria and Subcriteria 73
Notes 74
13 ADVERTISING AND SHORTLIST 75
13 1 Main Considerations 75
13 2 Advertising 75
13 3 Preparation of Shortlists 76
13 4 Associations between Consultants 77
13 5 Review and Approval of the Shortlist 77
13 6 DACON Registration 78
Notes 78
14 REQUEST FOR PROPOSALS 81
14 1 Introduction 81
14 2 Letter of Invitation 82
14 3 Information to Consultants 82
14 4 Technical and Financial Proposal Standard Forms 85
14 5 Standard Forms of Contract 86
Notes 86
15 TYPES AND FORMS OF CONTRACTS 87
15 1 Types of Consultant Contracts 87
15 2 Selection of the Appropriate Contract Form 90
15 3 Bank Standard Contract Forms 91
16 PREPARATION, SUBMISSION, AND EVALUATION OF PROPOSALS 93
16 1 Introduction 93
16 2 Preparation of Proposals 93
16 3 Evaluation Committee 94
16 4 Receipt and Opening of Proposals 94
16 5 Evaluation Procedure for Technical Proposals 95
16 6 Evaluation of Financial Proposals 97
16 7 Combined Evaluation and Final Score 97
16 8 Rejection of All Proposals 98
16 9 Role of the Bank in the Evaluation Process 98
Notes 99
17 EVALUATION PRACTICES OF TECHNICAL PROPOSALS 103
17 1 Rating System 103
17 3 Adequacy of Proposed Methodology and Work Plan 106
17 4 Qualifications and Competence of Proposed Key Staff 109
17 5 Transfer of Knowledge (Training) 111
17 6 Local Participation as Reflected by Nationals among Key Staff 113
18 NEGOTIATIONS AND AWARD OF CONTRACT 115
18 1 Preparations for Negotiation 115
18 2 Items Subject to Negotiation 115
18 3 Outline of Negotiation Procedures 116
18 4 Limits of Negotiations 117
18 5 Negotiations of Technical Aspects 117
18 6 Negotiation of Financial Conditions 119
18 7 Negotiation of Contract Conditions 123
19 SUPERVISING CONSULTANTS 125
19 1 Contract Effectiveness 125
19 2 Execution of the Assignment 125
19 3 Completing the Assignment 126
19 4 Bank Role in Supervision 127
20 PERFORMANCE EVALUATION 129
Notes 130
21 SELECTION OF INDIVIDUAL CONSULTANTS 131
21 1 Individual Consultants Versus Consulting Firms 131
21 2 Selection of Individual Consultants 132
21 3 Hiring of Government Officials and Academics 132
21 4 Nepotism 133
Notes 133
ANNEXES
Annex 1 Bank’s Comments/No-Objections Templates 135
Bank’s Comments/No-Objection to Request for Proposals 136
Bank’s Comments/No-Objection to Technical Evaluation 137
Bank’s Comments/No-Objection to Combined (Technical-Financial) Evaluation 138
Bank’s Comments/No-Objection to Draft Final Contract 139
Annex 2 Single Source Selection Form 141
Annex 3 Sample Activity Schedule 145
Annex 4 Sample Staffing Schedule 147
Annex 5 Cost Estimate Templates 149
Cost Estimate 149
Cost Estimate—Summary 150
Cost Estimate—Staff Remuneration 151
Cost Estimate—Reimbursables 152
Cost Estimate—Office Costs 153
Cost Estimate—Office Furniture and Equipment 154
Annex 6 Format for Request for Expressions of Interest 155
Annex 7 Examples of Evaluation of Proposals 157
7 1 Project and Construction Management of a Water Supply System 158
7 2 Technical Assistance Services for an Agricultural Development Program 171
7 3 Technical Assistance Services for a Privatization Project 174
Annex 8 Taxation of Consulting Services 177
Annex 9 Form for Performance Evaluation 179
Annex 10 The Design Contest 183
1 The Design Contest Procedure 183
2 The Request for Design Proposals 184
Notes 185
Annex 11 Instructions and Guidance Notes 187
1 Office Memorandum: Hiring Government-Owned Universities, Research
Institutes, Government Officials and Academic/Research Staff as Consultants in
Bank-Financed Operations 188
2 Waivers of Conflict of Interest Provisions in Cases Where the Incumbent of a
Utility Management Contract Wants to Compete for a Subsequent Lease or
Concession Contract 190
REFERENCES 195
INDEX 197