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【作者(必填)】Prentice, C
【文题(必填)】Managing service encounter with emotional intelligence. Journal of Retailing and Consumer Services (51).
【年份(必填)】2020
【全文链接或数据库名称(选填)】Journal of Retailing and Consumer Services (51).
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Managing service encounter with emotional intelligence. Journal of Retailing and Consumer Service
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