【作者(必填)】
Van Baal, Sebastian and Christian Dach
【文题(必填)】 “Free-Riding and
Customer Retention Across Retailers’ Channels,” Journal of
Interactive Marketing, 19 (Spring), 75–85.
【年份(必填)】2005
【全文链接或数据库名称(选填)】
http://onlinelibrary.wiley.com/doi/10.1002/dir.20036/abstract