<B>本资料以通俗和简明的内容系统地介绍了质量管理的内容和方法.<BR>Contents:<BR>1. Quality Control.<BR>2. Statistical Process Control.<BR>3. Inspection for Quality.<BR>4. QFD.<BR>5　Determining causes of problems.<BR>6. TQC.<BR>7. Deming 14 points.<BR>8. TQM.<BR>9. Process capability.<BR>10. 6 sigma Quality.<BR>11. DOE.<BR>12. Taguchi Methods.<BR>13. ISO9000</B> <BR>