contemporary business chapter2

Learning Goals
1. Explain the concepts of business ethics and social responsibility.
2. Describe the factors that influence business ethics.
3. List the stages in the development of ethical standards.
4. Identify common ethical dilemmas in the workplace.
5. Discuss how organizations shape ethical behavior.
6. Relate the ways government regulation affects business ethics and social
responsibility.
7. Describe how businesses’ social responsibility is measured.
8. Summarize the responsibilities of business to the general public,
customers, and employees.
9. Explain why investors and the financial community are concerned with
business ethics and social responsibility.