2009 Vol. 1 No. 4
2010-01-30 14:01:19

Service Science

Volume 1 · Number 4 · Winter 2009

i	Richard C. Larson Education: Our Most Important Service Sector
212	John R. Rossiter ER-SERVCOMPSQUAL: A Measure of E-Retailing Service Components Quality
225	Stephen K. Callaway, David D. Dobrzykowski Service-Oriented Entrepreneurship: Service-Dominant Logic in Green Design and Healthcare
241	Johanna Bragge, Tuure Tuunanen, Pentti Marttiin Inviting Lead-users from Virtual Communities to Co-create Innovative IS Services in a Structured Groupware Environment
256	Harry Katzan, Jr. Cloud Software Service: Concepts, Technology, Economics
270	Christian Wernz, Andrew Henry Multi-Level Coordination and Decision-Making in Service Operations